These terms describe how requests, quotations, service recommendations, calibration discussions, and documentation exchanges are handled through this website. Product availability, calibration scope, lead time, and approval language must be confirmed in writing before purchase, installation, or release into a regulated process.
Any quotation is based on the application information supplied by the customer. Capacity, readability, stated accuracy, environmental exposure, legal-metrology status, hazardous-area needs, material contact, data output, and calibration requirements can change the recommended configuration. A web inquiry does not create a binding specification until both parties confirm the final scope.
References to calibration, traceability, or accreditation apply only to the service scope expressly stated in the quotation or certificate. ISO/IEC 17025 accreditation, NIST or national-standard traceability, OIML, NTEP, MID, CE, and other references must be reviewed for the relevant region and use case. No statement on this website should be read as a promise that one approval covers every application.
The customer is responsible for providing accurate process conditions, audit requirements, installation constraints, and safety information. If the actual environment differs from the information supplied, measurement uncertainty, service interval, or compliance status may change. The customer is also responsible for keeping certificates, service records, and internal checks according to its quality system.
Website content is informational and does not replace a signed purchase agreement, service contract, calibration certificate, or engineering review. Mettler Toledo may update product information, service terms, and documentation requirements as standards, supply conditions, or application details change.